Bilingual Policy and Communications Officer
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Job Title: Bilingual Policy and Communications Officer

Company : CFIB

Job Overview

The Canadian Federation of Independent Business (CFIB) is the country’s champion of small business. We are Canada’s largest non-profit organization devoted to creating and supporting an environment where small business can succeed. We have an exciting opportunity for a Bilingual Policy and Communications Officer. This position may work out of our Toronto, Ottawa, or Montreal office.

Reporting to the President and CEO you will be primarily responsible for drafting internal and external communications and assist with special initiatives and projects of the President’s office. In this role, you will prepare speeches, presentations and assist the President with research, surveys and written submissions for various legislative files with a focus on economic policy and SMEs economic development. In addition, you will work closely with CFIB’s membership sales leadership team to prepare an array of written communications. You have superior writing skills in both English and French and have demonstrated ability to manage multiple demands in a fast pace environment. You are extremely motivated, proactive and resourceful who possesses strong problem-solving skills, analytical ability and superior professionalism.


  • Communicates directly, and on behalf of the President and CEO, with Board members, members, employees, and others, on matters related to CEO''s initiatives
  • Composes and prepares correspondence that may be sensitive and confidential
  • Successfully completes critical aspects of deliverables with a hands-on approach including drafting and editing an array of written communications including but not limited to letters, personal correspondence, speeches, media releases, employee announcements, board reports and presentations
  • Works with the sales leadership team on regular and special communications projects
  • Assists in managing and executing responsive media relations outreach
  • Monitor breaking news and assist the President in responding quickly in both social and traditional media
  • Reviews translations of various communications
  • Coordinates CFIB’s Speaker’s Bureau activities for speaking engagements for our various spokespeople
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive, urgent, or confidential nature and determines appropriate course of action, referral, or response
  • Support the President with research, surveys and written submissions
  • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures, including after regular business hours
  • Ensures that the President''s bio is kept updated and responds to requests for materials regarding the President and the organization in general
  • Provide occasional administrative and scheduling support, when the dedicated administrative team is unavailable


  • Exceptional communicator with superior writing, editing and proofreading skills both in English and French
  • Effective time manager with the proven ability to manage multiple projects over varying timelines
  • Demonstrated ability in prioritization and delivering on commitments
  • Deliver while maintaining a positive, flexible and responsive attitude
  • High standard for customer service and professionalism
  • Be creative and open to receiving feedback and edits from various stakeholders and has the resiliency to accept that feedback
  • Must demonstrate excellent interpersonal and communication skills with the proven ability to develop strong relationships
  • Enjoy working within an environment that is mission-driven
  • Responsible with an aptitude for problem-solving
  • Experience in news media work, publicity, public and employee communications
  • 3 years’ experience in a government relations/legislative role, preferably supporting executives
  • Post-secondary degree in communications or political science or business studies
  • High proficiency in Microsoft Office suite including; PowerPoint, Excel, Word, Outlook

We have an informal but highly professional and collaborative work environment. Our offices are conveniently located close to public transit. A work from home arrangement may be required due to COVID-19 restrictions.

As Canada’s largest association of small and medium-sized businesses, CFIB is in business to provide them with the resources they need, give them more value, and have their voice heard at all levels of government.

Be a part of the solution and apply today!

CFIB is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation, we will work with you to meet your needs.

Job Type : Full Time
Created: 2021-04-24
Location: Ottawa, ON
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